GDPR and SAR
You have the right to ask for your personal data we store and use.
This is your right of access, also known as making a subject access request or SAR.
We will normally respond at the latest within 30 days of receiving your request. There may be times where we need longer or we may need to charge a reasonable fee for admin costs. We will let you know if this is the case.
​
You do not need a form to ask for copies of your data, but it is helpful for us to know what you are looking for, so we can respond fully and promptly.
​
We will be asking for your contact details so we can send your response and discuss your request with you ( if needed).
You only need to give us relevant details. For example, you only need to give us your postal address if you would like us to respond by post or if you think it would help us identify you. We may ask you for proof of ID if we feel it is reasonable and proportionate. The timescale for responding to your request will start when we receive this.
​
You can read more about your right of access by visiting
the ICO HERE
​
​
GDPR
We NEVER pass your details onto any third party. Any data we keep, is used for Tax purposes only and kept only, in accordance with UK Government Tax legislation.
​
Your tracking number for your order is emailed to you, so your details are not shared, this does, more often than not, go to spam, so please check for any missed dispatch information. If you still haven't received any notification please check your email is correct.